AB 3030 Audit Checklist: Ensuring Generative AI Compliance

California's Assembly Bill 3030 (AB 3030) has fundamentally altered the liability landscape for healthcare providers using Generative AI (GenAI). Unlike traditional algorithms, GenAI creates content—and that creation comes with a risk of hallucination.

Use this checklist to audit every GenAI tool in your practice, from automated email drafters to clinical note assistants.

Phase 1: Inventory & Classification

• Identify all GenAI Tools: List every software that generates synthetic content (e.g., ChatGPT integrations, scribing tools, automated patient portals).
• Classify "Patient-Facing" Inputs: Mark which tools send outputs directly to patients (emails, chat responses) versus internal-only tools.

Phase 2: The "Human-in-the-Loop" Verification

For every tool classified as "Patient-Facing":

• Implement "Approve" Button: Ensure the software forces a human to click "Approve" or "Send" after generating text. Auto-send features should be disabled.
• Define "Qualified reviewer": Document who is allowed to approve content. Is it a MD, RN, or Front Desk? (Clinical advice needs clinical reviewers).

Phase 3: Disclaimer Implementation

If you cannot guarantee 100% human review (e.g., fully automated after-hours bots):

• Add the Standard Disclaimer: "This communication was generated by an artificial intelligence system."
• Add Contact Instruction: "To speak with a human healthcare provider, please call [Phone Number] or reply with 'Human'."
• Verify Placement: Ensure this appears at the start of the written message or video.

Phase 4: Documentation

• Update Privacy Policy: Explicitly state that GenAI is used to assist in care coordination.
• Log Review Events: Ensure your system logs who approved the message and when. This is your defense against "robo-doctor" claims.

Need a Technical Audit?

Identifying GenAI deeper in your software stack can be difficult. Our technical team can scan your patient portal and EHR integrations.