Pharmacies

AI Compliance for Pharmacy AI in California (2026)

Pharmacy AI used for drug interactions, dosage recommendations, or patient counseling must have a "Pharmacist in the Loop" for high-risk decisions.

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AI Applications in Pharmacies That Require Compliance

  • 1AI drug interaction checking systems
  • 2Automated dosage recommendation tools
  • 3Generative AI for patient medication counseling
  • 4Prescription verification AI

Key Compliance Requirements for Pharmacy

  • Pharmacist review for high-risk prescription AI
  • Hallucination prevention for patient advice
  • Clear disclosure in patient-facing AI tools
  • Documentation of AI involvement in dispensing decisions

💡 Pharmacy Compliance Tip

AB 3030 specifically targets GenAI in patient counseling to prevent medication advice hallucinations.

California AI Regulations Affecting Pharmacies

Two primary laws govern AI use in pharmacies in California:

AB 489: The Transparency Mandate

AB 489 requires any AI system that interacts with patients to clearly disclose its non-human nature at the start of every interaction. For pharmacies, this means all patient-facing chatbots, virtual assistants, and automated systems must display clear AI disclosure notices.

AB 3030: Generative AI Oversight

AB 3030 specifically targets Generative AI (like ChatGPT) used in healthcare. If your pharmacy practice uses GenAI to generate patient communications, clinical summaries, or educational content, a licensed healthcare professional must review and approve the content before it reaches patients.

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